Privacy Policy

Last updated: February 1, 2026

1. Introduction

KAIZEN DIGITAL ("we," "us," or "our") operates JLPT Coach, a Japanese language learning platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service.

By using JLPT Coach, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

  • Email address (required for registration)
  • Display name (optional)
  • Password (stored securely using industry-standard hashing)

Learning Data

  • Reading progress and completion status
  • Saved vocabulary words and study context
  • Bookmarked stories
  • Quiz responses and completion timestamps

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or payment details on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

Technical Data

  • IP address (temporarily stored for rate limiting and security)
  • Browser type and version
  • Authentication session cookies

3. How We Use Your Information

We use your information to:

  • Provide and maintain the JLPT Coach service
  • Track your learning progress and reading streaks
  • Store your saved vocabulary and bookmarks
  • Process subscription payments
  • Send service-related communications (e.g., password resets)
  • Send marketing communications (only with your consent)
  • Improve and optimize our service
  • Protect against fraud and abuse

4. Information Sharing

We do not sell your personal information. We share your information only with the following third-party service providers who assist us in operating our service:

  • Supabase — Database hosting, authentication, and file storage
  • Stripe — Payment processing
  • Loops — Email communications (if you opt in to marketing emails)

Additionally, dictionary lookups use external APIs (Jisho, Tatoeba) to provide definitions and example sentences. These lookups are anonymous and do not include your personal information.

We may also disclose your information if required by law or to protect our rights, safety, or property.

5. Data Storage & Security

Your data is stored on Supabase infrastructure, which may be located outside of Japan. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS)
  • Secure password hashing
  • Row-Level Security policies to isolate user data
  • Rate limiting to prevent abuse

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Opt out of marketing communications

To exercise these rights, please contact us at contact.jlptcoach@gmail.com.

7. Cookies & Local Storage

We use cookies and local storage for:

  • Authentication — Essential cookies to keep you logged in
  • Preferences — Local storage for reading settings (furigana, romaji display)

We do not use third-party tracking cookies or analytics services.

8. Children's Privacy

JLPT Coach is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete such information.

9. International Data Transfers

KAIZEN DIGITAL is based in Japan. However, your data may be processed and stored on servers located outside of Japan through our service providers. By using JLPT Coach, you consent to this transfer of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact.jlptcoach@gmail.com